Article - Easy Read below
Making Gloucester Road more accessible!
We recently spent some time out on Gloucester Road with PCSO Charlotte and
Beth from our Community Action Group, talking to local businesses about
accessibility, licensing and the barriers that people with disabilities can face
when using shops and services.
Most shopkeepers were friendly, listened to our ideas, and were keen to understand how they could improve.
Some of the things we noticed and discussed included:
Ramps and entrances – blocked ramps, unclear edges, and small lips or steps at doorways can create significant barriers. We talked about possible solutions and where longer-term fixes might be needed.
Clear signs – we suggested clearer signage around ramps so people know they are there, as well as thinking about how the outside seating area could be made less cramped.
Pavement signs and displays – keeping signs more organised and to one side of the pavement can make it easier for people to move around safely.
Steps inside shops – several businesses had larger steps that could be difficult for some people. We discussed ensuring staff are aware of alternative access and how this information could be shared with customers.
Accessible toilets – this was a big issue, and something many businesses were already aware of. We also found two businesses that had contacts with accessible toilets across the road.
Good examples too!
We saw some really positive examples of good sloped access, gates that were tucked out of the way, and outdoor tables arranged neatly with space for people to move around.
Businesses must provide reasonable access and step-free alternatives under the Equality Act 2010. This isn't about criticising local businesses. It's about working together to spot barriers, share ideas and find practical solutions. Small changes can make a big difference to whether someone feels able to access their local community independently.
Beth said “it was really positive, I think it's a really important work to do to get people to think about being more accessible. And I got free chips!”
We'll be visiting Gloucester Road again to see what has changed and whether businesses have been able to find solutions to some of the issues we discussed.
Accessibility works best when we work together – and we're really grateful to the businesses who took the time to listen.
