Website accessibility
We aim to make our website as accessible as possible. The tips below show you how to adjust the site to your individual needs.

Find out how to change or access parts of the website below.
Change font and text size
It is possible to change both the font and text size of all our pages.
Using the Zoom function
The quick way to change font size in Internet Explorer, Firefox and Safari is to use the zoom function.
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To zoom in Ctrl (cmd on a Mac) and +
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To zoom out Ctrl (cmd on a Mac) and -
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To reset to the default Ctrl (cmd on a Mac) and 0​
Some browsers keep everything in proportion, increasing and decreasing page width and image size. Therefore if you zoom in you need to scroll the page sideways to read a complete line.
Change page colours
It is possible to change both the text and the background colours of all our pages.
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Below are details of how to do this in Internet Explorer and Firefox. It is not possible to set colours within Safari.
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Where possible we have given the keyboard shortcuts, shown in brackets.
Using Internet Explorer
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From the tool bar, select Tools (Alt + T).
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Select Internet Options (Shift + O). This will open a new window.
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Select Colors (Alt + O). This will open a new window.
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Uncheck 'Use Windows colors' (Shift + W).
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Select the first of the coloured box (Shift + T). This will open a new window.
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Select the colour you want.
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Select OK. This will shut the window.
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Repeat for the other coloured boxes background (Shift + B); visited (Shift + I); unvisited (Shift + N); hover (Shift + O).
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Select OK. This will shut the window.
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Select Accessibility (Alt + E). This will open a new window.
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Check 'Ignore colors specified on web pages' (Alt + C). This will put a tick in the box.
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Select OK. This will shut the window.
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Select OK. This will close the last of the new windows and the page should be in the colours you have just set. If the page isn't, hold down the Ctrl button, press F5, then let them both go. Further help and advice from Microsoft can be found by going to the accessibility section of the Microsoft web site.
Using Firefox
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From the tool bar, select Tools (Alt + T).
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Select Internet Options (Shift + O). This will open a new window.
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Select Content on the top bar of this new window (use the left and right arrow keys).
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Select Colours (Alt + C). This will open a new window.
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Either click on the first coloured box, or hit any of the arrow keys. This will open a new window.
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Choose the colour you want. Clicking on the colour will close the window. Hitting return will close both this window and the 'Colours' window.
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Repeat for the other three coloured boxes. If using the keyboard, you will need to tab to each one in turn.
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Uncheck 'Use system colours' (Alt + S).
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Uncheck 'Allow pages to chose their own colors, instead of my selection above' (Alt + A).
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Select OK. This will shut the window.
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Select OK. This will close the last of the new windows and the page should be in the colours you have just set.
Software for viewing documents
The following applies to desktop and laptop computers and not tablets or mobiles.
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PDF documents look like a printed page and are often used for documents on this web site. Most computers will open them automatically, but you may need to download the latest version of the reader from the Adobe website for free.
Reading PDFs
When you select the link to a PDF, it will open in your browser window.
A toolbar will appear below the browser address bar, featuring a number of tools to help you view and search the document.
If you use a mouse, running your mouse over the icons in PDF reader, without clicking, will tell you what each of them does.
Especially useful are the page size tools. You can use these or the dropdown view menu to select a suitable view.
Microsoft word
documents
If you do not have Microsoft Office installed, you can download a Word file viewer from Microsoft's website.
Safety
Please follow safe surfing guidelines when using the Internet and social media:
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Safe surfing information from the Internet Watch Foundation.
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Facebook's Family Safety Centre.
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Get Safe Online has been created by the National Hi-Tech Crime Unit and businesses as a free service. It provides independent expert advice.​
The presence of any advertisement on online communities is not an endorsement of the authenticity or quality of the goods, services or website and SENDaWelcome can not be held responsible for any claims arising in this respect.
Getting help
​If you have difficulty in using our website, contact us or email us at Sendawelcome@gmail.com
Translation
We may be able to provide the documents on this website in another language. To find out more, contact us. You'll need to tell us which document you need translated and which language you need it translated to.
Accessibility statement
We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website.
Parts of our site that are not fully accessible - exceptions
Whilst we try to meet the accepted guidelines and standards for accessibility, it is not always possible to do so in all areas of the website. If you need any help please contact us.